Toyota Mobility — Frequently Asked Questions

12 Мар 2015 | Author: | No comments yet »
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Frequently Asked Questions

is Toyota Mobility?

Toyota is a program designed to address the needs of people who have a or who have a family member a mobility issue. The program both financial assistance and a of mobility solutions to meet needs. Financial assistance customer cash assistance up to to supplement the cost of required equipment and extended-term financing up to 96 for the vehicle and adaptive equipment Toyota Financial Services. Mobility solutions fall three main categories: installed Sienna Auto Seat, Wheelchair accessible Rampvans, and other adaptive equipment which can be installed on Toyota Cars, SUVs, and Please click on the Mobility link for more information.

Who has to Toyota Mobility?

Customers may any one of our over 1200+ Toyota in the continental USA (including Alaska) for information on Toyota Mobility. Mobility assistance is provided to any purchaser or lessee of any new Toyota and applies to adaptive mobility purchased within the first 12 of the customer’s vehicle delivery

Toyota Mobility solutions are to meet your individual When it comes to mobility one size does not fit all. Toyota dealer can explain and refer you to their mobility partner if you already know equipment you may need. If you are unaware of the equipment needed, Toyota recommends that you contact a assessment specialist in your to identify the adaptive equipment suited to meet your needs.

Yes, assistance is through Toyota Financial and participating Toyota dealers credit approval. Toyota Services provides flexible, financing for persons with disabilities, or their families, for a new Toyota vehicle with the adaptive equipment (including costs). Please contact local Toyota dealer for

In addition to the printable PDF version of the Application Form on this forms are also available your local Toyota or upon request by calling the Customer Assistance Center at You can also contact us here.

must be applied for by the original purchaser within 90 days of the of the adaptive equipment installation. installations must be completed 12 months of the new Toyota vehicle date.

Payment to the individual Assistance Program customer be mailed within 6-8 weeks receipt of an approved reimbursement form and all required documentation. purchasing the Sienna with Access Seat or the Sienna do not need to submit an application and receive their reimbursement within 4-6 weeks after

No. This program applies to the original purchaser of an eligible new vehicle sold or leased on a basis by an authorized Toyota

Are factory installed optional or Toyota Accessories eligible for

No. Excluding the Sienna Auto Seat models, factory optional equipment and/or Accessories are not eligible for reimbursement the Toyota Mobility Assistance

Do reimbursements apply to leased

Usually. Reimbursements can apply to vehicles when a written of authorization for the installation of adaptive is obtained from the lessor is with the Reimbursement Application Please note: Not all leasing will approve the installation of equipment, so be sure to check and written approval first. Financial Services (TFS) approve only the following of adaptive equipment on a TFS leased

Hand controls

Left accelerator

Wheelchair/scooter lift


Turning automotive seating

contact the Toyota Financial Customer Service Center at 874-8822 for written approval.

Can a be applied to the purchase or lease of a new vehicle?

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No. Reimbursements are made to the customer after the adaptive is installed and paid for.

is the address and phone number for the Mobility Program?

MSRP for the Access Seat is included in the model price and includes the Processing and Handling Fee. buyers will also the Toyota Mobility Customer Reimbursement of $1,000.

The Auto Seat will be available via special order at all 1200+ dealerships.

While some may have a Sienna with Access Seat in inventory, equipped with the Auto Seat will typically be via dealer special order.

performs the factory installation of the Access Seat for the Japan market on the Alphard mini-van in Japan. No other Toyota except those in Japan and (Indiana) currently perform installations.

We have forecasted between unit sales, however we can more if demand increases.

The Access Seat is competitively for the market by Toyota and customers also receive $1,000 Mobility Customer Assistance. the Auto Access Seat may be for other incentives provided by and Federal programs made to disabled veterans.

Yes, will be available through Financial Services as well as automotive financing sources.

The Access Seat is made on LE and XLE grades since they are our popular volume grades on the The LE and XLE grades provide customers a choice of appointments and features best meet their

Currently there are no plans to the AAS to any other grade other the LE and XLE grades. However please that this may change on demand and customer feedback.

Mobility ramp vans are through separate mobility but Toyota has partnerships with and Vantage Mobility International Your local Toyota will be able to assist in the process by referring you to a mobility in your area.

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