Toyota South Africa knew of steering problem in 2008, said nothing | Daily…

28 Фев 2015 | Author: | No comments yet »
Toyota SA

Toyota South Africa of steering problem in 2008, nothing

Branko Brkic

is the founder and editor of The Daily

A document in possession of The Daily and the Mail Guardian shows Toyota South Africa has for years about a steering with its 2008 Auris which can cause the steering to drop into the lap of the driver but to it has issued no recall on the model. On it insisted that it had never, had local reports on steering on any of its models.

When Toyota SA on formally announced the recall of 52 546 currently on local roads to fix a with accelerator pedals, it great pains to stress its to safety.

At this point I would to emphasis that our action is and based on our obsession with quality products, something we are well known for, CEO Johan van Zyl said in a speech.

But a provided to the Daily Maverick and the MG the company had multiple reports of columns that malfunctioned.

and Condition: The customer complains the steering column suddenly down onto his/her reads a technical bulletin to dated December 9 2008. The was identified, the report says, four customers experienced the problem. Yet local Auris knew nothing about it.

The 2008 Auris model is in the brake recall announced on But Toyota South Africa in no uncertain terms that it had in all its history, had any reports of steering on any of its models.

None, Van Zyl said after the question was put to him during a conference at the company’s head in Johannesburg.

That may be a question of

From his side, Toyota technical chief, service general manager Dave says the four incidents of the wheel falling was not considered a issue. The steering wheel is to drop down in the case of he says. The causes [of these incidents] were, for whatever major force being put on it, pulled down, or whatever.

You can’t do it while driving, impossible, adds senior and marketing vice-president Andrew

And yet, Toyota engineers the fault a safety critical

And even if it does happen, no big deal, Geffen says. You have the same control the vehicle. You might be a little because it is not what you expected, but is no loss of stability or anything.

Toyota SA

says that a redesign in increased the force required to the column away by 50%. it does not anticipate making any to models that pre-date change, even though will be part of the accelerator announced on Wednesday.

While Toyota may very have a point when it the steering-column incidents could not led to major accidents, that is to console customers who are already told their cars unexpectedly accelerate during usage.

This isn’t the time this particular has caused problems, but the response to the problem by Toyota UK was very

In November 2008, Toyota in the UK on a customer satisfaction campaign for of certain Auris models. customers were sent saying there was a possibility the steering column may drop from its original position by repeated excessive force steering wheel adjustment.

South African customers, have received no warning the information being available.

is the second steering complaint to hit the in the latest spate of fault-finding. An federal agency said on it is investigating dozens of complaints steering on the Corolla model in the States. The complaints related to with steering on 2009 and Corollas, with drivers their cars can wander they drive on the highway, it hard to stay in the lane.

By de Wet and Verashni Pillay

Main Reuters

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