BBC News — Toyota agrees $1.2bn deal to settle US safety probe

28 Фев 2015 | Author: | No comments yet »

Toyota agrees $1.2bn to settle US safety probe

vehicles have been to a spate of recalls in recent damaging its reputation for quality

Car Industry

Japanese carmaker has reached a $1.2bn (£720m) with US regulators after a inquiry into its reporting of issues.

The criminal investigation after Toyota recalled than 10 million vehicles issues with brakes, pedals and floor mats.

General Eric Holder Toyota had intentionally concealed about the problems.

It is the largest criminal penalty yet on a carmaker in the US.

Mr Holder told a conference in Washington: Rather promptly disclosing and correcting issues about which were aware, Toyota misleading public statements to and gave inaccurate facts to of Congress.

And they concealed federal regulators the extent of that some consumers with sticking gas pedals and or incompatible floor mats could cause these acceleration episodes.

‘Blatant disregard’

Toyota a series of recalls in 2009 and affecting various models the Camry, one of its best selling

“ Start Quote

By the own admission, it protected its brand of its own customers”

End Quote Eric US Attorney General

The problems Toyota#039;s reputation for reliability and its sales in the US, one of its biggest markets.

It was criticised for its handling of the issue, allegations that it did not respond and tried to protect its brand

The firm has already paid of dollars in fines over in its reporting and handling of the safety

Toyota Fine-S

On Wednesday, Mr Holder said Toyota would fully wrongdoing and described the firm#039;s as shameful.

It showed a blatant for systems and laws designed to after the safety of consumers, he

By the company#039;s own admission, it protected its ahead of its own customers. This a clear and reprehensible abuse of the trust.

Rebuilding trust

Toyota it had changed the way it handled such and had been working towards its relationship with customers.

At the of these recalls, we took responsibility for any concerns our actions may caused customers and we rededicated to earning their trust, Christopher Reynolds, chief officer Toyota Motor America, in a statement .

We have fundamental changes across our operations to become a more company — listening to our customers#039; needs and proactively action to serve them.

The deal was announced by Mr Holder, Secretary Anthony Foxx and the US for the Southern District of New York, Bharara.

Mr Holder said the should also serve as to other firms on how to handle issues.

Other car companies not repeat Toyota#039;s mistake: a may damage a company#039;s reputation, but your customers makes damage far more lasting.

Toyota Fine-S
Toyota Fine-S


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